Responsible Gaming
Gaming Should Be Entertainment
At Fair Go Casino, we believe that online gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. It's important to approach gaming with realistic expectations and to maintain control over your gaming habits.
Please remember that the house always has a mathematical advantage, and losing is a real possibility. Only gamble with money you can afford to lose.
Age Verification
Fair Go Casino is strictly for players aged 18 years and over, or the legal gambling age in your state or territory. Australian state and territory laws vary, so please ensure you meet your local legal requirements before playing.
We are committed to preventing underage gambling and take this responsibility seriously. All players must provide valid proof of age during account registration and verification.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. If you recognise any of the following signs in your own behaviour, please seek help immediately:
- Chasing losses by gambling more to recover money lost
- Spending more time and money on gaming than intended
- Hiding your gaming activity or lying about how much you gamble
- Neglecting family, work, or personal responsibilities
- Borrowing money to finance gambling
- Feeling anxious or irritable when unable to gamble
- Using gaming to escape problems or relieve stress
- Failed attempts to cut down or stop gambling
- Gambling with money needed for essentials (rent, bills, food)
- Experiencing relationship conflicts due to gaming habits
Self-Help Tools & Features
Fair Go Casino provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose within a specified timeframe
- Reality Checks: Receive regular reminders during your gaming sessions about how long and how much you've been playing
- Session Time Limits: Set automatic session timeouts to encourage regular breaks
- Self-Exclusion: Temporarily or permanently exclude yourself from your account and all Fair Go Casino services
- Account Pause: Take a break from gaming for a cooling-off period
To access these tools, log into your Fair Go Casino account and visit the Responsible Gaming section, or contact our customer support team for assistance.
Support Organisations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of the following organisations:
Australia
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Gambling Help Online
Website: www.gamblinghelponline.org.au
Provides free, confidential counselling and support for people concerned about their gambling. Available 24/7. -
Lifeline Australia
Phone: 13 11 14
Website: www.lifeline.org.au
Crisis support and counselling available 24/7.
United Kingdom
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GamCare
Website: www.gamcare.org.uk
Free support, advice, and counselling for problem gamblers and their families. -
GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling in Great Britain.
Canada
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Responsible Gambling Council
Website: www.responsiblegambling.org
Provides resources and support for problem gambling across Canada.
United States
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National Council on Problem Gambling
Website: www.ncpgambling.org
National problem gambling helpline: 1-800-522-4700 (confidential and free).
Germany
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Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Provides information and support on problem gambling in Germany.
Need Help? Reach Out Today
If you or someone close to you is experiencing problems related to gambling, please don't hesitate to seek help. There is no shame in reaching out—support services exist specifically to help people in your situation.
Contact a support organisation today. Your wellbeing is what matters most.
For immediate assistance, you can also reach out to Fair Go Casino's customer support team, and we can help direct you to appropriate resources.
Our Commitment
Fair Go Casino is committed to promoting responsible gaming. We work with regulatory bodies and support organisations to ensure a safe gaming environment. If you have any concerns or would like to discuss responsible gaming practices, please contact us at any time.